My Garage Door Won’t Open/Close!
The two most common garage door ailments are broken springs or failure to open/close for some other reason. No matter what the issue, we will diagnose it quickly and have your garage door back in service in no time.
Step #1: Don’t Panic!
Step #2: Call (805) 489-2536 to get an expert garage door repairman from Arroyo Door on location ASAP.
Pro Tip: One of the most common causes of a garage door failing to open or close properly is the misalignment of the safety photo eye sensors. You can adjust this yourself and have your garage door working again quickly. See below…
Garage Door Service & Repair
- Broken spring replacement
- Broken hinge replacement
- Safety photo eye alignment
- Garage door service & repair
- Garage door tune-ups
- Garage door adjustment
- Cable replacement
- Roller replacement
- Emergency battery inspection & replacement
- Bent or damaged track repair or replacement
Garage Door Safety Photo Eye Sensor Alignment
If your garage door is not going down at all or if it is reversing back up mid-cycle, here is a simple solution that you can try on your own.
First: The lights on both the sending and receiving sensors will glow steadily when the wiring connections and alignment are correct. The amber light on the sending sensor will glow regardless of alignment or obstruction. (Meaning this light will always be on no matter what) If the green light on the receiving sensor is off, dim, or flickering (and the invisible light beam path is not obstructed), alignment is required.
Before you take off the photo eye try just adjusting it to make it see the other one by wiggling it into place if that does not work take the following steps.
- Remove the receiving sensor (green light) from bracket. You can do so by taking off the wing nut.
- Point the sensor away from the sending sensor, so that the light is completely off.
- Once the light is off, wait 10 seconds.
- Slowly rotate sensor back, aligning sensor with sending sensor, until it lights up green again. When you have a strong green light, put it back into the bracket and put the wing nut back on.
Note: On the older safety sensors both lights are green. The receiving sensors are the sensors that the green light goes out when you pass your hand in front of the sensors. The sending sensor stays solid.
If the above procedure does not work, or if you are uncomfortable making these adjustments on your own, please call us at (805) 489-2536 and we will come right over and take a look.
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